SHIPPING

SHIPPING

we shipping through SEPOMEX (mexican postal service) All items shipped via International Registered Airmail from Mexico 
I will send Tracking number after package is shipped,
Usually a package takes up 20 business days shipped to the U.S., Canada, Australia, U.K.
more than 5  weeks shipped to other countries.

** "BUSINESS DAYS" means Monday through Friday working days, it does not include Saturdays, Sundays and Holidays also customs days**

** keep the tracking number until you get the package,if past over 4 weeks and don't get it, please contact us

For the United States your order will be delivered by USPS and tracking numbers are available only by request within 2 weeks of the order is shipped. For other countries please note that tracking might not be available and deliveries will be made by your national post, contact us if you need more details about tracking numbers.

All packages are "REGISTERED Air Mail", Signature required when delivery, if you are not home when the package is delivered, please contact your post office for redelivery.

Shipping internationally will go smoothly most of the time, every so often a package can get stuck in custom or in the post office, WE can't be responsible for these delays, We will be able to track the package on what date and what flight number that your package was on, it's nearly impossible to track a package once it leaves my country, so We will appreciated that you would track your package online postal service in your country with the tracking number thatwe sent you.

shipping times
E.U.A and Canada up 4 weeks 
South America up 2 to 4 weeks 
Europa up 4 weeks
Asia and Australia 4 up weeks 

handing

3 days for all the package

except made to order or custom items

Delays and Returns

* If after one month of shipping your parcel hasn´t arrived please contact us ASAP.

*All orders will ship to the address provided on your receipt, if you need to change the address please contact us the faster possible. 

* Items are sometimes sent back due to various issues such as custom duties, unclaimed packages, non-calling, etc. If this happens and your package is sent back to us you must repay for the shipment of the item and we will resend it to you, but only once we receive it back, not before. Your item will not be remade, it is the buyer’s responsibility to keep track of your mail, change an address or leave it with someone you trust. 

* If your parcel was returned and we do not receive any answer from you we can´t take any responsibility on it. There won´t be refunds or reshipments.

CUSTOMERS ARE RESPONSIBLE FOR ALL TAXES OR CUSTOM FEES CHARGED IN YOUR HOME COUNTRY. TITINA IS NOT RESPONSIBLE FOR THE PAYMENT OF THIS DUTY. WE ONLY CHARGE COST OF PRODUCT + SHIPPING.